Q:.About the battery and Battery life
FAQ
A:International standard AA dry batteries are used by our locks, so that it is easy to replace and maintain. Generally speaking, battery life can reach more than 180 days with normal operating environments.
We generally do not bond the batteries with locks to reduce transportation costs and time, especially considering the long time for international transportation.
We generally do not bond the batteries with locks to reduce transportation costs and time, especially considering the long time for international transportation.
Q:Are there any particular requirements for the thickness and material of door for lock fixing?
A:Our locks can be widely used in wood, metal, a variety of composite materials of the door. The thickness of door is suitable ranged from 40mm-110mm.
Q:Does the lock need to be connected to the power supply?
A:No, our lock is powered by a standard dry battery, but it can be connected to the power supply directly in case of emergency.
Q: Is fingerprint easy to be copied?
A:Most of our locks are with the latest technology of biometric fingerprint sensing, which can effectively prevents fingerprint to be copied such as unlocking the lock by artificial fingerprint film.
Q:How to fix lock to the lock to the old door?
A:We need the old door’s information about the thickness of door, length and width of the guide plate and the direction to open (left or right). And for more details we need to discuss closely and confirm
Q:How to meet your need for an intelligent lock.
A: 1) Be matching your needs at functional level. You should know the application scenes of the lock and what is the main function the lock needed.
2) select proper material of the lock and please let us known if your application environment in the extremely conditions.
3) Fill the details of the door including the thickness of the door, length and width of the guide plate and the direction to open (left or right) of the door.
2) select proper material of the lock and please let us known if your application environment in the extremely conditions.
3) Fill the details of the door including the thickness of the door, length and width of the guide plate and the direction to open (left or right) of the door.
Q:When Smart visual doorbell can’t read the TF card or store photos?
A:
1) Please use high-speed TF card with good quality
2) Restart the Smart visual doorbell
3) Try to wipe the golden finger area with alcohol to ensure TF card contacted
2) Restart the Smart visual doorbell
3) Try to wipe the golden finger area with alcohol to ensure TF card contacted
Q:Can our smart visual doorbell work properly at night?
A:Yes, our smart visual doorbells are available at night with a high-definition night vision solution.
Q:About the issue of automatic screen shutdown.
A:For energy saving, the screen closes automatically in 15 seconds without any action, and the interval time lapse can be adjusted by setting
Q:Issues about fixing of peephole and wireless doorbell.
A:The peephole is installed on the entrance door, and the wireless doorbell can be installed on the door or on the wall. It is easy to fix on.
